SERVICES
Information Technology Planning
With over 15 years of experience in custom software development, Coyote
Software Corporation knows how crucial the initial planning stages are
for the successful design of any IT system.
Before we begin any coding work, our Business Analysts conduct a careful and thorough analysis of your business practices and workflow to determine all customization requirements, special needs and data conversion requirements. This analysis is crucial to ensure a good fit between your work environment and the software that we will build to improve it.
Project and Change Management
Coyote's Project Managers and Implementation Coordinators work together
to manage all of the details of the project implementation services — including
data conversion, installation, training, and documentation — that
will result in successful software development, implementation and launch.
Following extensive interviews with you, our client, our Project Managers prepare a comprehensive project plan detailing all aspects of the project, including its charter, work plan, team, budget schedule, data conversion plan, training plan, hardware and network plan, documentation plan, transition plan, down time and recovery plan, security plan, and go-live supervision.
Workflow Analysis
The diversity of our custom software portfolio demonstrates that our
strength lies not simply in our in-depth knowledge of a specific sector,
but in our ability to learn and discern the precise software needs of
any industry.
We focus our efforts on getting beneath the surface and beyond the obvious, to understand the true processes and workflows of your unique business. It's a key factor in our approach to software development, and a key reason why Coyote is ideally suited to develop the custom-tailored system that will meet your business needs.
Application Development
Coyote is one of Canada's leading developers of information, evaluation,
and planning systems for businesses, landscape professionals, and health
and social service organizations.
Our expertise is in the design of software systems, and our custom software helps businesses to become more effective and efficient by automating their administration, operations, evaluation, and strategic planning tasks.
Custom Documentation
We understand the importance of ensuring that everyone who will use
a custom Coyote system understands how to get the most out of it. To
support the system that we build for you, we also develop all of the
custom Help files, "Quick Start" guides, training videos, release
notes and other documentation that your users will need to be able to
get up to speed quickly with their new system.
Training
As part of the implementation process for your new Coyote software system,
we also conduct custom on-site training sessions to familiarize your
staff with all of the new software's capabilities. Our trainers
are experts at giving clear, informative, supportive tours of our software's
many features, and training sessions are tailored to speak to the exact
workflows of each classes participants.
We recognize that some who are new to our system will also be new to computers or to Windows. To ensure that everyone receives the necessary training to allow them to effectively use our software, we send you a pre-training package in preparation for the sessions, which includes an Introduction to Windows, a course outline and an itinerary. Our philosophy is that no question is too basic, and our goal is to make sure that your entire team learns how to benefit from our software.
Application Integration
We understand that Coyote software will have to fit with all of the
other programs and systems that your business or agency uses, and we
develop with a mind to the integration of our software with yours. As
workflow experts, we are as familiar with the perils of system incompatibilities
as we are with the benefits of proper application integration.
Data Warehousing/ASP
In addition to developing your custom software system, Coyote Software
Corporation can also host it for you on our servers. Whether you
need us to act as a secure data warehouse for just your data, or as a
full Application Service Provider to host both your data and your software
system, Coyote can supply a full range of storage and hosting services
to accommodate your IT needs.
Enterprise Portals
Need to give your whole team enterprise-wide access to shared information? Coyote
offers portal development services to clients who need to ensure that
everyone in their organization can access all shared information instantly.
We can either customize the Microsoft SharePoint portal for your specific needs, or develop a whole new custom portal alternative for you if your information sharing needs exceed SharePoint's capabilities.